✦ Hermes Concierge
Hermes Events extends beyond exceptional event planning to offer a dedicated premium concierge service for discerning travellers visiting Mauritius who value time, access, and seamless organisation.
Whether you're arriving for a celebration, a private getaway, or business — we act as your trusted local partner. We manage every detail of your stay with precision and discretion, so your experience of the island is exactly what it should be: effortless.
"Insider access.
Incredible service."
"You don't need to be hosting an event to experience Hermes.
You simply need to expect more from your time in Mauritius."
Through our established network across the island, we arrange sought-after dinner reservations, private excursions, boat trips, wellness appointments, golf access, and last-minute requests that require the right connections — for guests and non-guests alike.
✦ What We Handle
Private chauffeured transfers, VIP airport lounges, fast-track immigration and discreet meet-and-greet for every guest.
We coordinate your arrival before you land. From tarmac protocols to luggage handling and door-to-door chauffeur service, your transition into Mauritius is unhurried and entirely managed.
Hand-picked private villas, suites and resort blocks — fully staffed and managed throughout your guests' stay.
We don't simply book accommodation. We match your group's character to the right property, pre-stock it to your preferences, and manage all in-stay requests through a dedicated villa concierge.
Reservations at the island's most coveted tables, plus private chefs and intimate culinary experiences in-villa.
Whether it's a table at a restaurant with a three-month waitlist or a private chef preparing a seven-course tasting menu at your villa, we handle every nuance — including dietary briefings, wine pairings, and service choreography.
Catamaran charters, helicopter tours, dolphin swims, spa days and behind-the-scenes access reserved for our guests.
Mauritius has more to offer than its coastline — and we know where the experiences are that never appear on travel sites. Our network gives you access to private itineraries built around who you are, not what's available.
Personal shopping, babysitting, pet care, wellness and wardrobe styling — handled with quiet, attentive precision.
The details that make a stay feel truly personal — we attend to all of them. With a network of trusted lifestyle professionals across the island, nothing is too niche or too last-minute.
A dedicated concierge team on standby — from missing luggage to last-minute seating — so nothing ever reaches you.
Our ground team doesn't clock off. Whatever arises — a flight delay, a lost document, a spontaneous change of plans — we absorb it before it becomes your problem. You remain a guest. Always.
Hover any card to explore what's included
✦ Why Hermes
Mauritius has no shortage of concierge offerings. What it lacks — until now — is one that genuinely operates at the intersection of event expertise, local access, and personalised service.
We've spent years building relationships with the right people across Mauritius — hoteliers, restaurateurs, charter captains, wellness directors. That network is what makes the difference between a good trip and an extraordinary one.
No switchboards. No handoffs. Your dedicated concierge manager handles everything — from the first enquiry to the morning of your departure — so you're never explaining yourself twice.
We don't discuss our guests. Not with vendors, not with partners, not with each other beyond what's operationally necessary. Confidentiality is built into how we work.
Some guests want a fully structured itinerary. Others want quiet backup and nothing else. We calibrate our involvement precisely to your preference — visible when you need us, invisible when you don't.
✦ The Process
Reach out via our enquiry form or direct contact. Tell us your travel dates, group size, and what you're hoping for — in as much or as little detail as you have.
Your dedicated concierge manager will be in touch within 24 hours for a call or message exchange to understand your preferences, non-negotiables, and the kind of experience you want.
We prepare a tailored service proposal — accommodation options, experience recommendations, logistics outline, and clear pricing. No generic packages, no surprises.
Once confirmed, we handle everything — reservations, transfers, bookings, briefings. You receive a live itinerary and can reach your manager at any time.
We remain available and responsive throughout your entire stay. If plans change, if something arises, if you simply want a recommendation — we're there.
"Your guests should remember the island.
Not the logistics."
— The Hermes Conciergerie Standard
✦ Ready to Experience More?
Whether you're planning a trip around an event we're managing, or arriving entirely independently — the Hermes Conciergerie is available to you. Reach out and we'll take it from there.